Shipping policy

Shipping Policy

Thank you for shopping with Clark Boutique. We are dedicated to providing a reliable and efficient delivery experience for all our customers. Please review the information below regarding our shipping procedures.

1. Delivery Coverage

At this time, Clark Boutique ships exclusively to addresses located within the United States. Orders are fulfilled through our trusted logistics partners to help ensure timely delivery.

2. Shipping Fees

Free Standard Shipping is available on all orders within the United States. No minimum order value is required to qualify.

3. Processing and Delivery Timeframes

We work diligently to prepare and dispatch orders as quickly as possible.

Order Cut-Off Time: 5:00 PM EST (Eastern Standard Time). Orders submitted after this time will begin processing on the next business day.

Processing Time: 1–3 business days (Monday through Friday).

Shipping Time: 3–6 business days (Monday through Friday).

Estimated Total Delivery Time: 4–9 business days from the date the order is placed.

Please note that delivery estimates may vary due to carrier operations, weather conditions, or other unforeseen circumstances.

4. Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details. Tracking updates can be viewed directly on the carrier's website. Please allow up to 48 hours for the tracking system to reflect the latest shipment status.

5. Updating Shipping Details

To maintain order security and accuracy, shipping addresses generally cannot be modified after an order has entered the shipping process. If you need to correct or update your address information, please contact us at info@clarkboutique.com within 12 hours of placing your order.

6. Damaged Deliveries

If your package arrives with visible damage, we recommend refusing the shipment when possible and contacting our support team immediately. If the package has already been accepted or delivered, please take clear photographs of both the packaging and the affected item and send them to us. We will review the situation and arrange an appropriate resolution, which may include a replacement or refund.

7. Contact Information

For any questions regarding your shipment, please reach out to our support team:

  • Website Name: Clark Boutique

  • Store Address: 174 Newbury St, Boston, MA 02116, United States

  • Company Name: KAB COMERCIO ONLINE LTDA

  • Email: info@clarkboutique.com

  • Company Registration Number: 57.176.973/0001-01